We offer a 30-day return policy on all items. Products must be in original condition and packaging.

Most orders are processed within 1–3 business days. Shipping duration depends on your region and selected shipping method.

Please contact us via the contact form or by email info@epicraftgaming.com within 48 hours of delivery with photos. We’ll resolve the issue quickly with a replacement or refund.

Yes, we ship worldwide. Delivery times and shipping costs may vary depending on location.

You will receive a tracking number via email once your order is shipped. Use it to track online in real time.